Sengistix



City:
Mendota Heights

Job Title:
Primary Advocate

Overview:
Sengistix, is a full service support technology company that provides services to those with disabilities, and age-related needs, allowing them to live more independently. Using SENS (Secure Environmental Network Support) and SENS Vision products, we are able to monitor their needs, and ensure their health and welfare are secure. At Sengistix, we’ve chosen to be the leader in the delivery and application of health and safety monitoring technologies and programs, and we will continue to explore new care solutions for the individuals and caregivers we serve. https://www.sengistix.com/

Responsibilities:
1. Monitor effectiveness of state and simple monitors, alerts, and call lists. Verify monitors are working as intended. 2. Review site and sensor status, and alert sites when issues present themselves. 3. Equipment/Inventory send out and checks. 4. Complete project tracking for new sites and site changes as directed by the Operations Manager. 5. Account Management with customer support and client setup.

Requirements:
Two years of post-secondary education, training, or equivalent experience in project management, healthcare, or call center or help desk environment. Heavy concentration on premium customer service is preferred.Review call lists, call protocols and any equipment and monitors the customer has requested and/or purchased but is not currently being used.

Deadline:
06/01/2022

How to Apply:
Please contact Mitch Fisher at [email protected] or call 763-486-5092