Living Well Disability Services

Apple Valley and Mendota Heights

Job Title:
Program Manager - Elgin and Paul's Place

What is a Program Manager? A Program Manager leads a team of DSPs, Advanced DSPs and Assistant Program Managers who work cooperatively to empower and support the people we serve to achieve their goals and dreams. A Program Manager is actively engaged as an effective and cooperative leader of service and interdisciplinary teams to implement people’s services plans and encourage people to make choices, decisions and plans that reflect people’s personal interests. A Program Manager is committed to providing services in a manner that reflects Living Well Disability Services’ mission and values.

Major Position Responsibilities Lead and support to a diverse team of direct support professionals by providing effective hiring, training, supervision, mentorship and job performance evaluation to ensure successful implementation of services. Assess for design and assure implementation of individualized services that are responsive to directives from people receiving services, their legal representatives and interdisciplinary teams. Provide, monitor and evaluate services to assure quality standards are maintained and effective through the use of quality improvement tools. Manage service location to assure that contractual, financial and human resource outcomes are met by leading effective communication with staff, co-workers and people receiving services and their interdisciplinary team members, managing the purchase process to ensure adequate supplies are available and budget targets are met, and setting staff work schedules that meet the needs of people receiving services. Complete all tasks and responsibilities necessary to comply with all licensing requirements, including analyzing, preparing and submitting reports and communicating other information to the appropriate person, department or agency. Provide an environment conducive to the effective functioning of people’s interdisciplinary teams to support and assure growth and development for people receiving services, including coordinating annual planning cycles as directed by people and as required by external and internal regulations and policies. Participate in organizational management and training efforts by serving as a trainer (CPR, Mandt, Advocacy, etc.) and/or participating in internal and/or external committees and task forces. Perform responsibilities in a professional manner, establish and maintain professional boundaries in all interactions and communications between team members, families, co-workers, individuals, and support staff. Complete required training's as scheduled, attend staff meetings, and maintain certifications for essential job functions (CPR, First Aid, Med Administrations, and/or Mandt). Complete other tasks and responsibilities as assigned and/or needed to ensure the agency meets its mission.

Basic Qualifications Required Bachelor’s Degree in a field related to human services and one year of full-time work experience providing direct care services to persons with disabilities or persons 65 and older or; Required Associate Degree in a field related to human services and four years full-time work experience providing direct care services. Two to three years of supervisory experience with a QIDP credential is required. Valid driver's license is required and approved to drive for Living Well Disability Services Skills, Knowledge and Abilities Have the passion, willingness and courage to make a difference in the lives of persons who have disabilities. Have the commitment to be part of an effective team that is accountable, supportive and responsible to one another as well as the willingness and confidence to learn to work independently. As a learning and evolving organization, each team member should have the willingness to embrace change in order to meet the needs of those we serve. Ability to communicate effectively verbally and in writing using the English language. Demonstrate proficiency in leading, coordinating, assessing, evaluating and managing services for persons who have developmental disabilities or related conditions, including a thorough knowledge of current practices, issues and regulations relating to the field of mental retardation and related conditions. Demonstrate proficiency in a role effectively leading, supporting and facilitating interdisciplinary teams, including people receiving services, people’s legal representatives, case managers and other team members. Demonstrated proficiency at leading, electronic record keeping procedures, supporting and evaluating teams. Ability to lift and/or move up to 32 pounds regularly and 100 pounds occasionally. Ability to obtain Medication Administration Certification, CPR Certification, and MANDT Certification within 2 months after hire and maintain those certifications while employed at Living Well Disability Services.


How to Apply:
Apply on Questions? Contact us at [email protected]