Hiawatha Homes Inc.

Rochester, MN

Job Title:
Admissions & Advocate Manager

The Advocate/Admissions Manager is responsible for developing and maintaining a system of communications between the individuals supported, his/her family, Hiawatha Homes, and appropriate community agencies; coordinating admissions and discharges; monitoring individual’s rights (service related rights and protection rights); conducting abuse/neglect investigations; reporting those findings to the Common Entry Point; and assisting with any family issues or grievances.

Admission/Discharge Duties Collect the initial referral information for all Hiawatha programs; share this information with the appropriate staff persons; offer tour of Hiawatha Homes for the person requesting the information. Coordinate and participate in pre-admission meetings and participate in decisions for discharge along with the individuals Circle of Support. Serve as staff Manager for Admissions/Discharge Committee and maintain records for this committee. Make recommendations for waiting list or respite care. Advocate Duties Participate in program reviews, as an advocate, for the people supported by HH; review annual notes, discuss finances, guardianship status, resident rights (service related rights and protection rights), and monitor serious injury reports. Monitor program groupings and prevention of aversive and deprivation procedures in conjuction with the Program Directors. Offer recommendations for internal changes for individuals as appropriate. Develop and review service plans in consultation with the individuals supported, and perform follow-ups assessing the quantity and quality of services provided. Act as liaison for Hiawatha Homes with Apple Tree Dental and other community services for people supported by HH; review billings and assist with dental appointments, as needed. Research and inform HH employees regarding related programs and advocacy activities for people with developmental disabilities in the community. Maintain open communication with all programs and support staff throughout the agency. Investigate all reports or potential harm or injury to individuals supported at HH, maintain records, and confer with the CEO on all investigations. Maintain contact with the county Common Entry Point, DHS and Ombudsman Office. Serve as primary staff Manager for abuse/neglect reporting and training Oversee Medicaid, Medicare, UCARE related databases as well as assisting with completion of Medical Assistance paperwork for the individuals supported at HH. Develop and distribute annual survey, as required by 245D. Supporting Individuals Maintain profile records on people supported and update as needed, distribute updates to appropriate staff. Monitor financial accounts for appropriateness. Assist families at their request to complete annual guardianship papers. Along with the director of nursing, assist individuals with completing advance directives. Support other individuals supported by HH, family, and staff at the time of a person’s death; assist with funeral arrangements; and make an official death report to the Home County, DHS, and Ombudsman office. Committees/Policies Participate in Hiawatha Home’s policy development and revision; update the Vulnerable Adult/Child Protection Policy as needed. Assure that human, civil, and legal rights are protected for all people supported by HH and their families. Serve as the designated privacy official who shall be responsible for developing and implementing the organization’s HIPAA policies and procedures; provide additional information and answer questions concerning Hiawatha’s policies and procedures and ensure compliance with the policies and procedures, and other issues concerning the privacy of individually identifiable health information (HIPAA). Attend and participate in HH New Staff Orientation, Staff Development, Social Committee and other relevant trainings and meetings. Attend and participate in Professional Development as needed or directed.

All applicants must: Bachelor’s Degree in Social Work, Human Services or similar field. At least three years experience working with individuals with intellectual and/or physical disabilities A valid driver’s license, satisfactory motor vehicle record and successful completion of Hiawatha Homes driving test. Ability to speak, write, and comprehend the English language. Upon hire, candidates must provide proof of employment eligibility and proof of being free from tuberculosis. All candidates must successfully pass a State of Minnesota background check before working unsupervised.


How to Apply: