Job Title:
Director of Community Living

At Fraser, we believe in building a better, more inclusive world for people of all abilities. As a leading provider of Mental Health and Autism Services in the Midwest, we serve clients with a broad range of needs and diagnoses from birth through adulthood. Are you passionate about equity and equality and want to make a difference in the world? When you work for Fraser, you make our community more inclusive for people of all abilities. Fraser offers intensive training programs and nearly limitless opportunities for learning, development, and advancement with a wealth of pathways for professional growth. The Director of Community Living will provide leadership, maintain program integrity through sound financial management, maintain division compliance, and participate in strategic planning for Fraser Community Living and the Organization.

Provide leadership to establish processes that facilitate effective and efficient delivery of Community Living goals and objectives. Develop and implement outcome measures to assist in continuous quality improvements and demonstrate program outcomes. Facilitate the recognition of and response to service needs in a sensitive and culturally competent way, based on the cultural realities of people receiving services; support Fraser’s Cultural Competency Plan. Develop, maintain and monitor implementation of division policies and procedures. Create, implement and execute an annual Management by Objective (MBO) plan for Community Living with goals that are regularly communicated and updated. Provide direction to Community Living staff to engage them in executing program goals. Recognize opportunities for and promote collaboration and teamwork within and between Community Living and other divisions. Routinely conduct audits on programs, including review of program development and implementation, assessments, staff training and development, conflict resolution and follow through in order to assure continuous quality improvement and maintenance of licensing/program requirements for in-home supports. Proactively monitor and work with Fraser leadership to provide input into proposed rules, regulations and policy on a county, state and national level, as the need arises. Develop and implement service delivery methods to comply with current regulatory standards and/or respond to citations or recommendations for corrective action. Review, understand, and assure the division is in compliance at all times with rules, regulations and contract provisions that apply, including new policy and regulatory changes. Assure systems are in place within all areas of the division’s program operations to conduct regular program audits which ensure compliance, as defined by program rules. Assure division staff are trained, understand, and comply with internal and external program requirements. Provide leadership in representing the Community Living division within the Directors Council, Expanded Directors Council, Program Leadership Team and Fraser board committees, if needed. Participate in Fraser’s Strategic Planning process. Work with Vice President to discuss and modify long and short range strategies to support Community Living.

BA / BS in a Human Services or related field required. Master’s degree in Human Services or related field or MBA preferred. Developmental Disabilities Qualified Professional (DDQP) required and the ability to meet requirements of Designated Manager status as defined by the Minnesota Department of Human Services and 245D licensing standards. Minimum of 3 years of full-time supervisory level experience in a program providing direct care services to persons with disabilities or persons age 65 years and older. Minimum of 5 years of experience in upper management, with experience in settings related to operation and management of residential services such as waivered services, assisted living, foster care, ICF-DD group homes, or long-term care facilities preferred.


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